Manage vendor relationships by ensuring performance as per contracts, operations within standards established by the organisation such as adherence to safety, security, and compliance standards.
Level 1 (Follow)
Level 2 (Assist)
- Monitor vendors’ performance and resolve contractual issues.
Level 3 (Apply)
- Develop and sustain vendor relationships and manage vendors’ performance
Level 4 (Ensure)
- Establish organisation’s expectations of vendors and manage critical vendor interactions.
Level 5 (Strategise)