Business Analysis

Knowledge and ability to apply the principles of business analysis in the planning, reengineering, requirement gathering for business environments, operations, processes, and practices.

Proficiency Level

Level 1 (Follow)

  • Demonstrate awareness of business rules and concepts.

Level 2 (Assist)

  • Understand business lines.
  • Understand basic industry, organisation and departmental services.
  • Draft simple requirements.

Level 3 (Apply)

  • Understand client’s business requirements, business roles, business planning and business processes.
  • Understand and work within governance principles.
  • Understand audit and compliance principles, change management principles and the impact of changes.
  • Understand how technologies can enable business processes.
  • Translate business requirements into technical requirements.
  • Develop clear requirement statements.
  • Develop simple business cases.
  • Carry out simple business process reengineering, models and processes redesign.

Level 4 (Ensure)

  • Validates business requirements and applies business priorities.
  • Gather/refine complex business requirements, recommend, or make decisions on business requirements/inter-dependencies.
  • Develop complex business cases.
  • Carry out impact analyses and environmental scans to make recommendations.
  • Lead business process reengineering.
  • Present and defend complex positions and strategies for business decisions, processes, and plans.
  • Guide other business analysts.
  • Advise on compliance, governance structures and audit principles.

Level 5 (Strategise)

  • Work at the “integration level” by understanding the business architecture and its relationship to other architectures.
  • Make recommendations to senior management on strategies and plans.
  • Carry out environmental scans of architecture.
  • Assess corporate impacts of changes and recommend strategies to senior management.
  • Develop complex business cases across multiple business lines and platforms.
  • Set standards for compliance and governance structures.
  • Understand and apply standards (Quality standards).
  • Address governance issues.
  • Define metadata models at the enterprise level, information models and the interoperability model.
  • Extend the body of knowledge and contributes to industry standards.