Alternate Job Titles
Director of Technology, VP of Technology, Chief Digital Officer (CDO), Chief Innovation Officer, , Chief Technical Officer
Functional Group
Software and Systems – Applications Development & Deployment
Job Family
Development and Deployment
Job Description
- Lead the IT department strategically and oversee developing, implementing, and managing all technology-related parts of a company.
- Establish and enforce adherence to the Software Development Life Cycle (SDLC),
ensuring high-quality and timely delivery of software products. - Establish and enforce secure coding standards, integrating security-by-design principles throughout the Software Development Life Cycle (SDLC).
- Promote DevSecOps practices to ensure vulnerabilities are addressed early and
continuously. - Oversee the organization’s technology strategy, plans, and implementation.
- Work closely with cross-functional team members to align technological projects with business goals, such as the CEO and CIO, as well as those in product development, marketing, and operations.
- Create the technical components of the company’s plan to make sure it is in line with its objectives.
- Find and use cutting-edge technologies to gain a competitive edge.
- Create and executes long-term plans centred on both new and existing technologies that can improve an organization’s ability to reach
customers and, as a result, boost revenue through technical advancements. - Assist departments with profitable technology utilisation.
- Monitor system infrastructure to guarantee efficiency and functionality.
- Establish data security and quality assurance procedures.
- Track KPIs and IT spending to evaluate the effectiveness of technology.
- Make the required technological modifications and enhancements based on input from stakeholders.
- Manage relationships with investors, partners, and vendors to align technology plans with strategic, technical, and security requirements.
- Manage the organization’s whole technical infrastructure and collaborates with important business stakeholders to assess fresh IT prospects and leverage them as growth catalysts.
- Authorize the adoption of new technologies to enhance or expand the organization’s products and services.
- Lead and motivate teams to implement forward-thinking initiatives and drive innovative improvements within the organization.
- Develop and execute the company’s long-term technology roadmap to support innovation, growth, and operational efficiency.
- Cultivate a culture of continuous learning, experimentation, and innovation across technical teams to build leadership capability and technical excellence.
- Ensure that all third-party systems, platforms, and integrations align with the organization’s internal architecture standards, data protection requirements, and security policies.
- Recognise links between several domains and have an impact on important stakeholder decisions.
Critical Work Function
Develop a Technology Strategy Formulation and Implementation
- Formulate and Implement strategies for
outsourcing and offshoring the provision of IT
services. - Formulate and implement a digital strategy for
the entire company. - Establish a technological roadmap that is in line with the organization’s expansion goals and
overarching strategy. - Drive strategic decision on next technology related
business activities. - Direct the determination, evaluation, and oversight
of the organization’s technological needs. - Advise senior leadership on business prospects
brought about by advancements in technology.
IT Governance, Risk Management, and Compliance (GRC)
- Establish and oversee IT governance frameworks
to ensure alignment between technology initiatives
and business strategy. - Implement robust risk management practices
to identify, assess, and mitigate technology and
cybersecurity risks. - Ensure ongoing compliance with industry
standards and regulatory requirements such as
ISO 27001, NIST, GDPR, PDPO, and drives audit
readiness across all IT operations.
DevOps and Platform Enablement
- Promote DevOps culture across development
and operations teams, ensuring the adoption of
automation, CI/CD pipelines, and infrastructureas-
code practices. - Oversee the selection and use of modern
development platforms and tools (e.g., GitLab,
Jenkins, Docker, Kubernetes) to accelerate delivery
and improve operational efficiency.
Cloud Strategy and Management
- Define and leads the organization’s cloud strategy,
ensuring secure, scalable, and cost-effective use
of cloud infrastructure and services such as AWS,
Azure, Google Cloud. - Oversee cloud architecture, migration, and
operations, including hybrid or multi-cloud
environments, while ensuring compliance with
security, performance, and governance standards.
New Technology Management
- Direct the ultimate judgements about the viability
of using a technological solution for business
implementation. - Showcase leadership in the design and
development of significant technical initiatives. - Ensure that all third-party systems, integrations,
and vendor solutions align with the organization’s
internal architecture standards, data protection
policies, and security frameworks. - Oversee technical due diligence, security reviews,
and compliance checks prior to adoption. - Oversee the integration of all solutions to
guarantee the organization’s information flows
smoothly and effectively. - Establish goals for IT projects, services,
investments, and activities to satisfy present and
future business requirements. - Provide mentorship and guidance to technical
teams, fostering innovation, skills development,
and leadership capabilities.
New Technology Adoption
- Adopt relevant technology by exploring it and
acting as a technology evangelist. - Encourage an atmosphere that is favourable to
technical advancement and innovation. - Establish a framework for evaluating the results
of innovation research as well as the direction for
future studies. - Assess novel strategies for redesigning IT systems
or enhancing the speed, quality, and performance
of services and/or goods.
Stakeholders Management
- Create strategic alliances and connections with
stakeholders to accomplish shared objectives. - Control expectations from internal and external
stakeholders. - Encourage partners to follow the organization’s
technological goal. - Encourage the firm to connect its technology with
its business requirements.
Resource Management
- Examine operational plans, guidelines, and goals
for various projects and teams. - Create plans for the allocation and use of
resources. - Examine how the resources are being used.
- Manage the creation of learning roadmaps for
departments and teams. - Create performance metrics to compare the
efficacy of training and development initiatives to
industry best practices. - Put succession planning programmes into place
for important managerial roles. - Advise stakeholders on setting expectations and
making concessions.
Entry Requirements
#1
Chief Technology Officer
BDQF Level 6 in Information Systems, Computer Science, or any related field, with related industry certification and minimum of 10 years’ experience at senior level OR
BDQF Level 5 in Information Systems, Computer Science, or any related field, with related industry certification and minimum of 12 years’ experience at senior level
Skills & Competencies
Technical Skills
Soft Skills
Recommended Technical Training Courses
Certified Information Technology Professional (CITP)
Project Management Professional (PMP)
Certified ScrumMaster (CSM) and Certified Scrum Professional (CSP)
ITIL 4 Managing Professional Certification
ITIL 4 Strategic Leader Certification
ITIL 4 Practice Manager Certification
ITIL 4 Extension Module Certification
ITIL 4 Master Certification
AWS Certified Solutions Architect – Professional
Certified Information Systems Auditor (CISA)
Certified in the Governance of Enterprise IT (CGEIT)
Certified Chief Information Security Officer (CCISO)
TOGAF 9 Certification
Certified Information Systems Security Professional (CISSP)